Question 1

Can't find your answer?

Accepted Answer

Contact us at +6588868079. 
Alternatively, you can choose from the options below:
- Have a quick chat with us by clicking on the chat icon
- Fill in a short form with your request details
- Email us at contact@deerpetals.com

Question 2

How do I help the flowers last longer?

Accepted Answer

Remove the wrapper, snip about 1cm off the flower stems and place the flowers in a vase that is about 1/4 filled with clean tap water.

Change the water daily or every 2 days and snip off about 1 cm off the stems. You can also put a drop of bleach and a teaspoon of sugar as food for the flower.

Remove fallen leaves or petals from the water to prevent contamination. Pluck out wilting leaves or petals to keep the flowers looking fresh.

Question 3

How do you wrap your bouquet?

Accepted Answer

We keep our wrapping simple to reduce wastage. Some of our wrapping materials include non-woven wrapper and kraft paper, to minimise the use of plastic.

Question 4

How do I customise my bouquet?

Accepted Answer

Based on your budget, you can choose from our customised options ranging from Petite to Fabulously Big bouquet on our shop page. After selecting your option, you can also choose to add on flowers at an additional cost. 
 
We will specially design your bouquet with available fresh blooms. During checkout, you can leave us a note on your preference for your bouquet, if any.
 
Have a quick chat with us via the chat icon or contact us if you'll like to discuss further.

Question 5

I don't know what flowers I should use for my bouquet.

Accepted Answer

No worries! Just choose from our current pick, customised options or classic choices on our Shop page and leave the rest to us. You can also contact us to discuss more. It's our pleasure to create a bunch of happy blooms to your liking!

Question 6

Can I do a quick inquiry with you?

Accepted Answer

Yes, you can contact us at +6588868079. 
We also have the live chat option at the bottom right of the screen. And we will respond as soon as we receive your message! However, we won't be able to reply you after you leave our site, so kindly include your contact details so that we can get back to you.

We are currently unable to offer delivery for same day orders until further notice.

Frequently Asked Questions